Government
Public services move on forms. The paperwork shouldn't slow them down.
Applications, permits, licenses, records requests, grants, case documents, procurement forms, and citizen submissions — Artificio captures, understands, validates, and routes the document work that slows agencies down.
- For state, local & public-sector organizations
- SOC 2 Type II
- ISO 27001
- PMPermit applicationcapture → validate → reviewer queuerouted
- LCLicense / certificationextract → completeness check → approvalvalidated
- RRRecords requestform → classify → assign → trackassigned
- GRGrant applicationdocuments → data → review workflowreviewed
- PRProcurement / vendor packetforms + attachments → approval → ERPprocessed
- Automate document-heavy citizen services, permitting, licensing, records, finance, and administrative workflows
- Extract structured data from PDFs, scans, forms, spreadsheets, email attachments, and uploaded files
- Route exceptions and approvals to the right case worker instead of another shared inbox
- Connect clean data to case systems, ERP, CRM, document repositories, and agency applications
If you run public-sector operations
You know where service delays begin.
Government teams spend time opening attachments, checking forms for completeness, re-keying information, searching records, routing requests, chasing missing documents, and moving work between departments. Artificio turns that repetitive document work into structured, traceable workflows.
Residents submit the same information in different formats, and staff still review every packet by hand.
CITIZEN SERVICES Permit and licensing teams lose time chasing incomplete forms and missing supporting documents.
PERMITTING / LICENSING Requests bounce between inboxes because the right case, record, or reviewer isn't identified up front.
OPERATIONS / RECORDS
Any source, one workflow
Turn government documents into structured, actionable data.
Artificio handles structured, semi-structured, and unstructured inputs, then normalizes them for validation, routing, and downstream automation.
What comes in
- Applications
- Permit Forms
- Licenses
- Records Requests
- Grant Packets
- Vendor Forms
- Invoices
- XLSX
- CSV
- XML
- Images / Scans
What Artificio produces
- Structured Data
- Completeness Checks
- Validated Fields
- Case Assignment
- Exception Queries
- Approval Workflows
- API Payloads
- Audit Trail
How it works
From a citizen submission to a record your systems can use.
The same five steps behind every service, whether it starts as an application, a permit request or a records enquiry.
- 1
Capture
Bring in applications, permits, licenses, records requests, grants and citizen submissions from online forms, email and scans.
- 2
Understand
Identify each document type and extract the fields the service needs, from PDFs, scans, forms and images.
- 3
Validate
Check each submission for the information it requires, and identify what is missing rather than passing it on.
- 4
Route
Send exceptions and policy reviews to the right caseworker, keeping a traceable record of every action.
- 5
Connect
Pass clean, structured data to the case systems, ERP, CRM and repositories the agency already runs.
Across the agency
Automation for every team buried in forms and documents.
Use one platform to understand incoming submissions, validate required information, route work, collect approvals, and push clean data into the systems your agency already uses.
- 01
Permits, Licensing & Applications
Citizen ServicesCapture applications and supporting documents, identify document types, extract applicant data, verify required fields, and route incomplete or exceptional submissions to the right reviewer.
- 02
Records, Case Intake & Correspondence
Case ManagementClassify requests, extract identifiers and case information, associate documents with the right record, assign work, and maintain a searchable audit trail from intake through resolution.
- 03
Grants, Benefits & Program Administration
ProgramsOrganize application packets, extract structured fields, check document completeness, route exceptions for staff review, and keep supporting evidence tied to the program workflow.
- 04
Procurement, Vendors & Finance
Back OfficeAutomate vendor onboarding packets, invoices, purchase documents, approvals, reconciliations, and other administrative workflows that still depend on PDFs, attachments, and manual review.
- 05
Forms, Internal Requests & Approvals
AdministrationReplace static PDFs and paper forms with guided digital intake, automate routing and approvals, generate documents, and maintain a complete record of who submitted, reviewed, approved, or returned each request.
Built for real-world exceptions
Automation that knows when staff should decide.
Government submissions are rarely perfect. Documents can be missing, signatures can be absent, identifiers can conflict, scans can be unreadable, or policy decisions can require a person. Artificio automates the routine path and puts exceptions in front of the right staff member with the source document and extracted data together.
Missing supporting document
Hold the case, identify what is missing, and route follow-up.
Low-confidence field
Send only the uncertain value for human verification.
Record or applicant cannot be matched
Route with identity details and the original submission attached.
Approval or policy review required
Send the complete case to the authorized reviewer with full history.
Why public-sector teams choose Artificio
More than OCR. More than another forms portal.
Artificio combines document intelligence, workflow automation, human review, document generation, and enterprise integration in one platform.
Instead of extracting a form and handing the work back to staff, Artificio can continue through validation, case routing, exception handling, approval, and system update.
- AI extraction for complex forms and supporting documents
- Configurable validation and agency business rules
- Human-in-the-loop review for exceptions
- Forms, approvals, document generation, and workflow
- API and enterprise-system integration
- Full workflow history and auditability
PUBLIC-SECTOR WORKFLOW EXAMPLE
See how public forms can move from submission to resolution—without manual re-entry.
Artificio can capture information and supporting documents from online forms, validate required fields, identify missing information, route each submission to the appropriate team, and maintain a traceable record of every action. Use this example workflow to explore how agencies can reduce repetitive data entry, accelerate processing, and give staff a consistent way to manage exceptions—while keeping people in control of final decisions.
Questions public-sector teams ask
Answers before the demo.
Which documents can Artificio handle?
Which services does it cover?
What happens to an incomplete submission?
Does it connect to the systems we already run?
Do staff keep control of decisions?
Security & compliance
Enterprise security across every solution
ISO 27001:2013 certified, SOC 2 Type 2 compliant, GDPR and HIPAA ready. Every agent action is logged, auditable, and runs in isolated environments.
- ISO 27001:2013
- SOC 2 Type II
- GDPR ready
- HIPAA ready