Communication Automation · WhatsApp
Put WhatsApp to Work Approvals, Documents, Alerts and More
More than a broadcast tool. Artificio turns WhatsApp into an action channel wired into your documents, data and SAP, send approval requests, collect documents and form data, trigger alerts, and run campaigns, all from one platform.
- WhatsApp Business API
- Wired to your workflows
- SAP-connected
- Approval requestInvoice #INV-88421 from Acme Supply ($1,890.00) needs your approval.ApproveReject
- Approve ✓
- Form requestPlease complete your vendor onboarding:artificio.ai/form/…
- AlertYour shipment SO-4521 has been posted in SAP.
- Send approval requests and capture the decision back
- Collect documents and e-sign agreements over WhatsApp
- Trigger notifications and alerts from your workflows
- Run bulk campaigns with templates, contacts and analytics
How it works
Connected both ways, outbound and inbound.
Connect your WhatsApp Business number, and Artificio handles the rest, sending from your workflows and capturing what comes back.
- 1
Connect
Add your WhatsApp Business number
- 2
Trigger
A workflow sends an approval, form or alert
- 3
Respond
Recipient approves, replies, sends a doc or fills a form
- 4
Capture
Decision or data flows back into the platform
Also built for outreach
Run WhatsApp campaigns, too.
When you do need to reach many people at once, the campaign tools are built in, with the same platform behind them.
- Campaigns
Bulk & targeted messaging
Order confirmations, payment reminders, tracking updates, appointment reminders and promotions, sent to static or dynamic contact groups with an approved template, at scale. - Templates & contacts
Reusable templates, managed lists
Build a template library and organize contacts into lists for focused, consistent, personalized communication. - Analytics
Track what was sent
See campaigns, recipients, delivery and conversations, measure reach and follow the thread of every exchange.
Why Artificio
Why teams choose Artificio for WhatsApp.
- Two-way, not just broadcastSend and capture, approvals, documents and form data come back as data.
- Wired to your workflowsMessages are triggered by and feed the automation you already run.
- Documents become dataA document sent over WhatsApp is classified and extracted automatically.
- Forms by linkShare a form URL to collect structured data straight into the platform.
- SAP & 100+ systemsIntegrates with SAP, QuickBooks and CRM, approvals and data flow to the systems you run.
- Campaigns includedTemplates, contact lists, campaigns and analytics when you need reach.
- One platformWhatsApp alongside email and SMS, over the same data and workflows.
- Official Business APIBuilt on the WhatsApp Business API with approved templates.
Why it's different
Wired into your documents and SAP, not just another broadcast tool.
Most WhatsApp tools are standalone marketing blasters. Artificio's WhatsApp is part of your automation platform (and integrates with 100+ enterprise systems including SAP, QuickBooks and CRM) so a message can start a workflow, collect a document, capture data, or carry an approval, all connected to the systems you already run.
That's the difference between sending a message and getting work done.
Standalone WhatsApp tools
Send broadcasts and replies. The conversation ends at the message, nothing connects to your documents, data or ERP.Artificio WhatsApp
Messages trigger and feed real processes (approvals, document extraction, form capture, alerts) connected to your workflows and SAP.
Business Use Cases
WhatsApp, doing real work in your processes.
Not just messaging. WhatsApp becomes a two-way channel connected to the documents, data and workflows Artificio already runs.
- Approvals
Send approval notifications
Route an approval (an invoice, a PO, a request) to the right person on WhatsApp, and capture their approve/reject decision straight back into the workflow. No app to log into, no email buried in an inbox.Workflow → WhatsApp approval → decision recorded - Documents & e-sign
Collect documents and get e-signatures
Ask a customer or vendor to send a document right in the chat, it flows into Artificio for classification and extraction. Or send a document out for e-signature over WhatsApp, so agreements get signed without leaving the conversation.Chat → document in / e-sign out → processed & recorded - Data collection
Share a form link to collect data
Send a form URL over WhatsApp to gather structured information, onboarding details, a request, a confirmation. Responses load straight back into the platform as data you can act on.Form URL → partner fills → data captured - Notifications
Trigger alerts and updates
Fire status updates, confirmations and exception alerts from your workflows ("invoice posted," "shipment ready," "action needed") to the people who need them, the moment they happen.Event in workflow → instant WhatsApp alert
Approvals and alerts, driven by SAP data.
Because WhatsApp is part of the same platform that automates your SAP processes, an invoice awaiting approval or a posted transaction can reach the right person on WhatsApp automatically, and their response can flow back toward SAP.
FAQ
Frequently asked questions about Artificio for WhatsApp.
How is this different from other WhatsApp tools?
Can I collect approvals over WhatsApp?
Can customers send documents through WhatsApp?
Can documents be e-signed over WhatsApp?
Can I collect form data via WhatsApp?
Can it send notifications and alerts?
Can I still run marketing campaigns?
Does it use the official WhatsApp Business API?
Security & compliance
Enterprise security across every solution
ISO 27001:2013 certified, SOC 2 Type 2 compliant, GDPR and HIPAA ready. Every agent action is logged, auditable, and runs in isolated environments.
- ISO 27001:2013
- SOC 2 Type II
- GDPR ready
- HIPAA ready
See it in action
Turn WhatsApp into a working part of your processes.
Tell us a process (an approval, a document you chase, a form you send) and we'll show it running over WhatsApp, connected to your data.