Skip to main content
Request Demo

Business SMS Automation

Send the right SMS from the right business process automatically.

Artificio SMS helps teams create targeted business messages, run static or dynamic campaigns, personalize communication from business data, connect SMS to workflows and APIs, and monitor campaign performance from the same automation platform.

Book a demoExplore WhatsApp
  • Campaign automation
  • Dynamic personalization
  • Workflow integration
  • Campaign analytics
SMS CAMPAIGN · ORDER UPDATESENT
  1. Artificio:Hi {{customerName}}, your order {{orderNo}} is ready for shipment. Track status: {{trackingLink}}
  2. Thanks, received.

Dynamic fields populated from business data

SENT
1,250
DELIVERED
1,219
DELIVERY
97.5%
  • Create and manage SMS campaigns for business communication
  • Send static messages or dynamic messages personalized from business data
  • Use SMS for reminders, alerts, customer updates, campaigns, and workflow notifications
  • Connect SMS to automated workflows, triggers, and existing systems
  • Monitor delivery and campaign analytics after messages are sent
StaticOne message for a defined audience
DynamicPersonalize from business data
AutomatedTrigger SMS from workflows
MeasuredTrack campaign performance

How it works

From business event to mobile notification.

Artificio SMS can operate as a standalone campaign tool or as a communication step inside a larger workflow. Choose the audience or business data, compose the message, personalize it when needed, send through the configured SMS channel, and review the results.

  1. 1

    Choose audience

    Contacts or business records

  2. 2

    Create message

    Static or dynamic SMS

  3. 3

    Personalize

    Merge approved business data

  4. 4

    Send / Trigger

    Campaign or workflow action

  5. 5

    Measure

    Delivery & campaign analytics

SMS campaign types

Use a simple broadcast when the message is the same, or personalize it from live business data.

Artificio's SMS campaign documentation describes both static and dynamic campaigns, giving teams a choice between straightforward outbound messaging and data-driven communication.

  • Static campaign

    Send a consistent message to a defined audience.

    Use a static campaign when the communication does not need record-level personalization.
    Message
    Common content
    Audience
    Selected recipients
    Best for
    Announcements / reminders
  • Dynamic campaign

    Personalize the SMS from business data.

    Use dynamic messaging when each recipient should receive values from the underlying record or workflow.
    {{customerName}}
    Personalized
    {{invoiceNo}}
    Transactional
    {{status}}
    Workflow driven
    {{link}}
    Contextual action

Business communication

SMS for marketing, operations, approvals, and transaction-driven communication.

The strongest use of SMS inside Artificio is as another communication channel available to workflows that process documents, data, approvals, ERP transactions, maintenance events, and customer interactions.

  • SAP PM / Maintenance

    Machine breakdown & maintenance alerts

    When a machine breakdown, maintenance notification, or critical equipment issue is reported, trigger an SMS to the responsible maintenance technician, supervisor, or plant manager with the equipment, location, priority, and work-order context.
  • Approvals

    High-value invoice approval by secure URL

    When an invoice exceeds a configured amount or requires management approval, send an SMS containing a secure approval link so an authorized approver can review the document and approve or reject it from a mobile device.
  • Procurement

    Purchase order approval alerts

    Notify purchasing managers when a high-value PO, purchase requisition, or exception is waiting for approval. The SMS can include the PO number, supplier, value, and a link to the approval screen.
  • Transactional

    Order and transaction updates

    Send confirmations, reminders, status changes, or other time-sensitive information tied to a business record.
  • Workflow

    Exceptions & action alerts

    Notify the responsible user when a document, validation rule, ERP integration, approval, or process needs immediate attention.
  • Finance

    Payment reminders

    Use dynamic fields for invoice numbers, amounts, due dates, payment links, or account-related notifications.
  • Logistics

    Shipment & delivery notifications

    Communicate delivery status, pickup information, appointment changes, proof-of-delivery availability, or tracking context.
  • Quality

    Quality exception notifications

    Alert a quality engineer or production supervisor when an inspection result, COA value, or quality characteristic falls outside the configured tolerance and requires review.
  • Campaign

    Marketing & engagement

    Create permission-based SMS campaigns for promotions, announcements, surveys, reminders, events, and customer engagement.

Automating something that isn't on this page? The agents adapt to new document types, new systems and new rules. Tell us what you are automating and we will show you the nearest thing we run.

Talk to our team

Campaign analytics

See whether the campaign actually reached the audience.

Artificio's SMS documentation includes campaign analytics and delivery monitoring so teams can evaluate message performance after the campaign runs.

Sent
1,250
Delivered
1,219
Not Delivered
31
Delivery Rate
97.5%
  • Sent100%
  • Delivered97.5%

Workflow-connected SMS

Make SMS an action inside your automation.

Artificio's SMS capability can be triggered by business rules, workflows, agents, ERP events, validation failures, approval requirements, and other configured conditions instead of relying only on manually launched campaigns.

Examples include sending a maintenance alert when an SAP PM breakdown notification is created, notifying a finance manager when a high-value invoice needs approval, sending a purchasing manager a secure PO-approval link, alerting quality when a measurement is out of tolerance, or notifying a customer when an order status changes.

SAP / Document / Workflow Event
TRIGGER
Evaluate Amount / Priority / Status
RULE
Select Recipient
ROUTE
Generate Dynamic SMS
PERSONALIZE
Add Secure Action URL
OPTIONAL
Send & Record Delivery
TRACK

Integration

Connect SMS to the systems and data that drive the message.

The current Artificio SMS product page positions API integration as a core capability, making SMS suitable for broader business automation instead of only manual campaign sending.

  • Artificio Data Views

    Use structured records and workflow data as the source for dynamic SMS content.

  • ERP / Business Systems

    Use approved integration data from SAP or other connected applications as message context.

  • API-Driven Messaging

    Incorporate SMS sending into existing applications and automated processes through configured integration flows.

Business SMS connected to business automation.

Artificio combines campaign management, dynamic business data, workflow triggers, integration, and analytics so SMS can participate directly in document-driven and transaction-driven processes.

SMS CAMPAIGNSDYNAMIC PERSONALIZATIONWORKFLOW AUTOMATIONAPI INTEGRATIONDELIVERY ANALYTICS

What happens next

SMS is one communication action inside the Artificio platform.

Use SMS alongside email, workflow automation, document processing, AI agents, and ERP integrations rather than treating each channel as a separate automation stack.

FAQ

Common questions about Artificio SMS.

What is Artificio SMS?
Artificio SMS is a business messaging capability for creating and managing SMS campaigns and integrating text communication into broader Artificio workflows.
Can I create static and dynamic SMS campaigns?
Yes. Artificio's SMS campaign documentation describes both static and dynamic campaigns, allowing messages to be consistent across an audience or personalized from business data.
Can SMS be automated from a workflow?
Yes. The current product positioning includes smart automation, rules, triggers, and API integration so SMS can participate in automated business processes.
Can I personalize SMS messages?
Dynamic campaigns can use record-specific values so the message reflects the customer, transaction, status, link, or other business context available to the process.
Can I track delivery?
Yes. Artificio's SMS help content includes campaign analytics and delivery monitoring, including visibility into messages successfully delivered to recipients.
Can SMS integrate with existing applications?
The Artificio SMS product page includes API integration as a core capability, allowing messaging to participate in existing applications and workflows.

Security & compliance

Enterprise security across every solution

ISO 27001:2013 certified, SOC 2 Type 2 compliant, GDPR and HIPAA ready. Every agent action is logged, auditable, and runs in isolated environments.

  • ISO 27001:2013
  • SOC 2 Type II
  • GDPR ready
  • HIPAA ready

See SMS inside a real business workflow

Bring one notification or SMS campaign your team runs manually today.

We'll show how Artificio can use business data to personalize the message, connect SMS to a workflow or campaign, send through the configured channel, and track the resulting delivery activity.

Request a demoTalk to sales